Fidelma Fashion Shop (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit our website or make a purchase.

1. Information We Collect

We collect various types of personal information to provide and improve our services:

a. Personal Identifiable Information (PII):

• Full name

• Email address

• Shipping and billing address

• Phone number

• Payment details (processed securely via third-party gateways)

b. Non-Personal Information:

• Browser type and device information

• IP address

• Pages visited and time spent on the site

• Referring website (e.g. if you clicked on a link from another site)

2. How We Use Your Information

Your information is used for the following purposes:

• To process orders and deliver your items

• To send order confirmations and shipping updates

• To provide customer support

• To personalize your shopping experience

• To analyze website traffic and performance

• To send promotional emails (you can opt-out anytime)

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience:

• Session cookies: Remember user selections during a session

• Analytics cookies: Track website performance (e.g., via Google Analytics)

• Marketing cookies: Personalize ads and promotional offers

You can adjust cookie settings in your browser at any time.

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Service providers (e.g. shipping carriers, payment processors)

• Analytics tools (to monitor website performance)

• Legal authorities (if required by law)

All third parties are required to maintain the confidentiality and security of your information.

5. Data Security

We use industry-standard measures to protect your personal data:

• SSL encryption on all transactions

• Secure servers and restricted access

• PCI-compliant payment gateways

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the following rights:

• Right to access the personal data we hold about you

• Right to request correction or deletion

• Right to withdraw consent

• Right to data portability

• Right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have mistakenly collected such data, please contact us for removal.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Fidelma Fashion Shop
Email: [email protected]